1. What information do I need to provide when uploading a case?
When you place a debt collection case with us, we request as much information as you can provide. We usually need invoices and contracts, but also statements of accounts and the debtor’s correct contact information.
2. What is the minimum debt amount that can be collected?
There is no set threshold for us to collect. However, you should ensure that it is economical for you to place the case given our file set up fee which varies depending on the location of your debtor. The amount of the debt also determines the success fees that we charge. Get a free quote here.
3. Can I upload multiple invoices for the same debtor?
Yes, you can. You will be asked to upload your documentation when uploading your case online. If you discover more documents to upload after your case has been submitted, please log in and upload via the dashboard.