1. When do you advise taking legal action?
If the amicable collection process is not successful, our professional collector will assess the case for legal action. This is based on the debtor’s financial status, debt age, estimated cost of legal action, available documentation and chance of success.
2. What costs and timelines are associated with legal action? 
We require a retainer from our clients before sending a case for a legal review. The timeline and costs of legal action will differ per debtor’s country and the size of the debt. It is your decision to proceed with legal action and thus bear its costs.